Delete your Crystal Ledger account
You can delete your Crystal Ledger account and its data at any time, in the app or by email. Deleting your account is permanent.
Cancel Crystal Ledger Premium first
Deleting your account does not cancel a Crystal Ledger Premium subscription. Cancel it in your store first, or you may keep being charged:
- Google Play: open the Play Store app, tap your profile picture, then Payments & subscriptions → Subscriptions, choose Crystal Ledger and tap Cancel subscription.
- App Store (iPhone or iPad): open Settings, tap your name, then Subscriptions, choose Crystal Ledger and tap Cancel Subscription.
Delete your account in the app
- Open Crystal Ledger and sign in.
- Tap the Account icon (the person icon).
- Tap Delete account and data.
- Read the confirmation and tap to confirm.
You are signed out as soon as you confirm.
Ask us to delete it without the app
If you no longer have the app, email crystal-ledger-support@clattershop.com from any email address. Include the email address you use to sign in to Crystal Ledger. To make sure the request comes from the account holder, we email a confirmation code to that address; reply with the code and we delete the account.
Questions about what is deleted and what is kept: see our Privacy Policy or email crystal-ledger-support@clattershop.com.